SAP: A Look Further Down the Road
To further refine the user experience, SAP solutions are designed to be able to include open standards like Java, HTML5, JavaScript, OData, etc. as well as integrate innovative technologies such as artificial intelligence (e.g. machine learning) or augmented reality. A prime example is the functionality of SAP Conversational AI (formerly SAP CoPilot), which – as the name indicates – supports users via conversation.
With the SAP Business Technology Platform (SAP BTP, formerly SAP Cloud Platform – SCP), these transformative functionalities, technologies, and processes are available as Platform as a Service (PaaS) via cloud. Therefore existing systems (including on-premise systems) do not need to be entirely modified in order to enhance the user experience with new functionalities.